Mattel Experiments With ChatGPT in Cybersecurity

By Catherine Stupp for WSJ
Friday, June 9, 2023

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Toy maker Mattel is experimenting with generative-artificial-intelligence tools including ChatGPT to help its cybersecurity teams, but the company’s head of cybersecurity said the risk of inaccurate results from the new technology is too great to deploy it broadly.

The potential for inaccuracies from generative AI brings risks for companies hoping to use it for important decisions without human supervision, said Ilia Kolochenko, chief architect at cybersecurity company Immuniweb.

Relying on generative AI to write software code or configure a company’s cloud infrastructure could cause problems like tech outages if there are mistakes, he said.

“If we give AI too much freedom, it will probably cause a lot of trouble,” he said.

OpenAI introduced ChatGPT in October 2022 and companies have rushed to explore how they might use the tool. German e-commerce giant Zalando plans to offer a shopping assistant using ChatGPT. Goldman Sachs and legal and medical publisher RELX are experimenting with the technology. Read Full Article