In view of COVID-19 precaution measures, we remind you that ImmuniWeb Platform allows to easily configure and safely buy online all available solutions in a few clicks.

Total Tests:

Privacy Policy

1. Introduction

This Privacy Policy is incorporated into the Terms of Use of this website.

www.immuniweb.com, hereinafter “this website”, is owned and operated by ImmuniWeb SA, a Swiss company registered in Swiss Federal Commercial Register under No. CH-660.3.165.019-5 (hereinafter "ImmuniWeb"), domiciled at 14, Rue de Rhone, CH-1204 Geneva, Switzerland.

ImmuniWeb respects your privacy and is committed to security of your personal information that we may collect and process with your consent when you use this website.


2. Scope

This Policy applies to all users who visit, or otherwise use manually or automatically, this website and all features and functionalities that the website provides. Please read this Policy carefully before using the website or submitting any personal information to it.

You are encouraged to review this Policy whenever you visit this website to make sure that you understand how any personal information you provide us with is used.

By using this website, you agree with and accept this Privacy Policy without any reservation.

You are not authorized and may not use this website if you disagree with this policy.


3. Collection, Storage and Removal of Personal Information

To provide a better user experience and quality of service, ImmuniWeb may collect and record various technical information about the website visitors, such as IP addresses, browsers or operating system versions, and the referring websites.

ImmuniWeb also collects other information including Personally Identifiable Information (PII) (e.g. names, business phone numbers and professional email addresses, etc.) when voluntarily and manually submitted by you via an existing functionality of this website for a specific purpose (e.g. demo request or newsletter subscription). ImmuniWeb may also collect the information voluntarily submitted by you via alternative or non-digital means (e.g. email, fax, postal service, etc.) for a specific purpose (e.g. sales inquiry, job application, etc.).

The PII collected will be securely stored and processed at ImmuniWeb’s systems located in Canada and Switzerland during the period reasonably required to handle and process your request or as long as required by applicable law. ImmuniWeb may also use this data to pursue its legitimate interests such as continuous improvement of its website, internal statistics or quality assurance. To ensure a better quality of service (e.g. provide an answer in your native language or withing business hours in your time zone), ImmuniWeb may securely share your data with authorized third parties (e.g. our regional resellers or agents) under NDA strictly prohibiting any disclosure of the information and usage of the information other than to fulfill your specific request.

The aforementioned information can be deleted if requested to do so in writing or via an automated functionality (e.g. unsubscribe link in the newsletter will remove your subscription and the related PII) where available.

Once deleted, the information cannot be recovered, and any claims for interrupted or undelivered service or unreplied requests will be null and void.

Please contact us at with “My PII Data Removal” in the subject for any information deletion requests. Emails with different subject will be undelivered.


4. Disclosure of Personal Information to Third Parties

ImmuniWeb will never voluntarily disclose your personal information to any unauthorized third party unless:

(a) ImmuniWeb is required to do so by Swiss law or other applicable law; or

(b) ImmuniWeb tries to protect itself from or prevent actual or potential fraud or harm; or

(c) ImmuniWeb investigates fraud or harm that has already taken place.

We the disclosure is requested by a court order, will make commercially reasonable efforts to inform you that your data was requested if we are legally permitted to do so.


5. Cookies

This website may use cookies and other tracking technologies to provide you with a better user experience and deliver requested information in a timely manner.

Personally Identifiable Information (PII) is generally not collected via our cookies, however, if you voluntary provide us with PII, the cookies may be tied to such information.

Third-party cookies may be used to deliver you a better advertising experience on other websites. We do not share your personal data with any unauthorized third parties.


6. Commitment to Information Security

We undertake our best reasonable efforts to keep your personal information secure.

ImmuniWeb is an ISO 27001 certified company that adheres to various security and privacy procedures of this security standard.

ImmuniWeb's employees also adhere to internal information security and data protection policies and procedures to safeguard your personal information.

Notwithstanding the foregoing, we cannot and do not guarantee absolute security of your data or information. By accepting this Policy, you recognize and accept the risks related to data breaches and security incidents.


7. Inquiries

If you have any questions, concerns, or comments about this Policy, please contact ImmuniWeb by e-mail:


8. Changes

ImmuniWeb reserves the right to make necessary changes to this Privacy Policy at any time and without prior notice.

Any changes will be posted online without delay. Any changes that may considerably impact your privacy, may be promptly communicated to you by email or other available mean of communication.

No changes will have a retroactive effect.


Version 2.1
March 15, 2021


How it Works Ask a Question